In the event of a dispute, the consumer may use an Alternative Dispute Resolution (ADR) entity:
- Information and Arbitration Center of Vale do Ave (TRIAVE) – Guimarães – 253 422 410
- Algarve Consumer Information, Mediation and Arbitration Center (CIMAAL) – 289 823 135
- Information and Arbitration Center of Vale do Cávado (CIAB) – Braga – 253 617 604
- Arbitration Center for Consumer Conflicts in the Autonomous Region of Madeira (CACRAM) – 291 203 800
- Lisbon Center for Consumer Conflict Arbitration (CACCL) – 218 80 70 30
- Consumer Conflict Arbitration Center of Coimbra District (CACCDC) – 239 821 690
- Consumer Information and Arbitration Center of Porto (CICAP) – 22 550 83 49
- National Center for Information and Arbitration of Consumer Conflicts (CNIACC) – 21 384 74 84
More information at the consumer portal: www.consumidor.pt
